Description
Stop Drowning in Your Inbox. Start Connecting with Your Customers.
Is your inbox a chaotic mix of customer questions, order notifications, and spam? Wasting valuable time copy-pasting details and typing the same replies over and over is a major drain on your productivity.
Receptive Bridge is the WordPress plugin designed to fix this. It transforms your Gmail or Google Workspace account into a powerful, intelligent helpdesk right inside your WordPress dashboard. Revolutionise your workflow, cut down on admin time, and streamline every enquiry.
Features That Give You Your Time Back
Core Integration
- Direct Gmail Connection: Automatically convert unread emails from your support address (e.g., support@yourcompany.com) into structured, manageable tickets inside WordPress.
- Centralised Team Inbox: Give your entire team oversight of one email account. Anyone can review and respond to messages, ensuring customers always get a prompt reply.
- Reply Directly from WordPress: Read and respond to customers without ever leaving the ticket screen. Your reply is sent via your connected Google account, and a full copy is saved to the ticket’s comments.
Smart Automation
- Intelligent WooCommerce Lookup: When a new order notification arrives, Receptive Bridge automatically connects the ticket to the customer’s WooCommerce order and contact details, not your admin email.
- AI-Ready Learning Snippets: Create reusable templates for common questions. With a single click, the AI Suggestion tool finds the right snippet and drafts a perfect reply for you to review and send.
- Automatic Junk Filtering: Set up simple rules based on sender or subject to filter out spam automatically, keeping your helpdesk focused on real customer issues.
Powerful Workflow
- Complete Admin Control: Use bulk actions to manage multiple tickets, create custom views for Junk mail, and enable automated email fetching every 5 minutes to keep your helpdesk constantly synced.
Is Receptive Bridge Right For You?
This plugin is built for entrepreneurs and small teams using WordPress and WooCommerce who need to professionalise their customer support without the cost of complex platforms like Zendesk or Intercom. If you currently manage customer service from your inbox, Receptive Bridge will fundamentally change the way you work.
