Shipping Integration
Connect your Adobe Commerce store to Royal Mail Click & Drop. Orders sync automatically — no manual data entry, no CSV exports, no mistakes. Works with Adobe Commerce and Magento Open Source.
This integration connects your Adobe Commerce store directly to Royal Mail Click & Drop. Orders placed on your store are pushed to Click & Drop using Royal Mail's official API — ready for label generation without any manual work.
Built for high-volume stores where copying addresses by hand stopped being viable a long time ago.
Both. Adobe renamed the commercial edition to Adobe Commerce, while the free edition kept the Magento name as Magento Open Source. The integration works with either — it talks to your store's API, which is the same in both.
£6.99 per month after a free first month. That covers the integration itself, ongoing updates and support — no per-order or per-label fees on top.
API access to your Adobe Commerce store — we'll walk you through creating an integration user with only the permissions we need, rather than sharing an admin login. We'll also need your Royal Mail Click & Drop authorisation key.
Yes — the sync is designed around stores doing meaningful volume, and only ever picks up orders it hasn't already sent. If you're shipping hundreds a day, tell us during onboarding and we'll confirm the polling frequency that suits you.
No. At setup we agree which store views feed orders to Click & Drop, so a trade site or a non-shipping view doesn't generate postage jobs.
Yes — this is handled by Royal Mail's own Shipping Rules engine inside Click & Drop, which evaluates each incoming order and applies a service based on rules you define.
A common weight-based setup:
Adobe Commerce holds product weights natively, so those are passed through with each order and drive the rule matching.
Either works. The integration talks to Royal Mail's API regardless of whether you're on a standard Click & Drop subscription or a Royal Mail OBA business account.
Royal Mail occasionally adjust or update their systems. We monitor those changes, patch the integration when needed, and answer questions over email or a scheduled call — all included in the subscription.
You can cancel any time with 30 days' notice. The integration carries on running during the notice period and then stops — without an active subscription, it won't continue to sync.
Yes — we regularly connect Adobe Commerce to accounting tools, CRMs, stock systems and bespoke dashboards. Get in touch and tell us what you're trying to build.
A UK-based development company — Receptive Ltd — with offices in Cardiff and Cheltenham. Led by Ben Johnson, with over two decades' experience in web development and eCommerce integration.
